I guess that I can post this now since the jig is essentially up. I had ordered a Christmas gift for DH a week ago, which was supposed to be delivered today. Unfortunately we are also having a new couch delivered today, which mean that DH was going to be home when his gift was going to be delivered.
This situation has caused an inordinate amount of stress for me. I tried calling the company, from whom I ordered DH's gift, but was told that as it had already been shipped, I needed to make alternate delivery arrangements with the delivery company. However, the "status" of the package has consistently showed as "unavailable" on the delivery company's website (and when talking with their customer service people) until I got to work this morning. When I saw that the package had already made it to Rockville, I called as soon as possible to get them to either 1) redirect delivery to me here at work; 2)deliver to my neighbors (I spoke with them last night about it); or 3) hold the package at their facility until I could pick it up this afternoon. The most important goal was to avoid having DH see the return address on the package, at which point it would be nearly obvious as to what it was.
First answer I got was that they would hold the package at their distribution facility in Rockville, which was perfect. Then I got a call from the distribution facility telling me that the package was already with the driver. So I asked them to please deliver to my next door neighbor - and faxed them a request to verify. No sooner did I fax that over when I called home to check on DH, and in the background I hear the doorbell ring. Go figure, it was the delivery guy with the package.
So I asked DH, in one last, desparate attempt to hold onto the secret, whether there was a return address on the envelope. There was. Game over.
All that work, all that stress, all ruined! Argh!!!!
Happy Holidays!
Friday, December 23, 2005
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No that is not the ultimate frustration. I ordered a beautiful ceramic gift from Lenox that was personalized with the names of all my sister's family. When I got the gift this week, it was lovely and personalized . . . with names from some other family. So I called to complain, of course there's no time to do anything about it (took 5 weeks to get here) and all they could say was "sorry." Not "sorry I ruined your Christmas" or "please let me drive there and deliver the right one." After a moment of disbelief they finally offered to refund the shipping and send a label to return the other item. And my gift won't be ready now until February. Thank you very much.
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